Moments That Define Culture

Whether in sports or business, one of the differentiators of the great ones from the less great is how they perform in those rare – but critical – moments of choice, moments of opportunity. Watch Digging Deeper this week as Dennis emphasizes the power of a culture of...

Customer Quality Assurance

Formal quality assurance is often forgotten in the rush to complete projects. A lack of formal quality assurance negatively affects so many aspects of your organization and, worse, fails to engage your clients. Watch Digging Deeper this week as Dennis outlines the...

Questions are the Answer

One of the keys to lasting contractor success is asking the right questions at the right times in the right ways. Asking good, clarifying questions eliminates assumptions (you know what happens when you assume!), guesswork, and wasted time. Watch Digging Deeper this...

Warren Buffett’s Formula for Success

Anyone can sit in a corner office and delegate tasks, but there is so much more to effective leadership than that. To be a leadership success, one must be able to connect, motivate, and inspire, and this requires that leaders become better versions of themselves every...

Positives from the Pandemic

2020 was a year of surprises – many unwelcome and utterly unpredictable – but also important lessons learned. With the pandemic largely in the rear view mirror, what positives we can take away, and what valuable things did we learn about our companies, processes, and...