It’s All About Experience

by | Dec 14, 2022 | Digging Deeper

In today's cutthroat competitive environment, how your customer experiences the services you deliver is the ultimate differentiator. Leaders who can think creatively about delivering new, high-touch customer service systems and experiences will carve a new pathway in...

Focus on Relationships

by | Dec 7, 2022 | Digging Deeper

Construction is and will likely always be a people business. Even in an era hyper-focused on IT and innovation, relationships matter more in construction than ever. Watch the fifth episode of Dennis' final 10 Digging Deeper episodes where he discusses the importance...

Leadership Excellence

by | Nov 16, 2022 | Digging Deeper

Few contractors enter the industry with great leadership skills. Rather, most start with good technical skills or education. As one increases his/her responsibilities over time, they make the transition from managing tasks to managing people. Therefore, they must...

Bad Job Avoidance

by | Nov 9, 2022 | Digging Deeper

It is said in construction that success is defined not by the jobs you do, but by the jobs you don’t do. But how do you identify which jobs to walk away from? Watch the second episode of Dennis' final ten videos where he highlights the ways you can identify and...