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Recent Posts
Is The Customer Always Right?
Wayne put himself through college working in retail (if you can imagine that!) where the mantra was "the customer is always right." Is that concept true anymore? Was it ever? There are circumstances when a good contractor really should terminate a customer...
Are You a Firefighter or a Strategic Leader?
The Contractor Business Boot Camp culmination is a deep dive into the power of Strategic Planning and a very interactive half day long tutorial into how to generate a real, live, working plan for your company. The attendees were fired up! Instructor John Stump had...
Boom Times and Contractor Business Succession
While crazy materials prices and the specter of inflation may give us pause, it looks like pretty rosy times for the construction industry for the next couple of years. That's a good thing, right? Well, yes and no. We're all grateful that last year's steep, sudden...